Be part of an essential and life-saving effort in your community! Become a Blood Donor Ambassador
- Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
- Direct donor to next step of donation or options for future donations if deferred.
- Model excellent customer service behaviors.
- Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
- Learn and share the Red Cross story, including the mission, vision, and values
- Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.
- Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
- Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact
- Responsible to inform donors of current and upcoming donation promotions
- May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed
To get started as a Red Cross volunteer, please visit: https://volunteerconnection.redcross.org/?nd=lead&a=95185&h=193&p=1899125
